Omnichannel support
Integration of online and offline channels
One System to Manage Promotions and Validate Transactions Across All Channels
Ensuring a consistent shopping experience across brick-and-mortar and e-commerce channels is essential. This is made possible by a single, integrated system that manages promotion definitions and transaction validation across both environments. The same unified approach also extends to handling coupons, gift cards, and loyalty programs - providing customers with a seamless and cohesive experience, regardless of where they shop.
Our solutions are designed to support the omnichannel approach regardless of whether stores operate on our POS system or a third-party platform.
Our omnichannel solutions
Perspectiv Promotion Management system enables the definition of conditional promotions for all customers, as well as targeted offers for loyalty program participants - applicable across both offline and online environments,
Basket Calculator validates shopping baskets in real time - whether in physical store or online - by calculating conditional promotions and handling the loyalty system at each change,
Perspectiv Loyalty system can be used to run a loyalty program across both offline and online channels, leveraging the Basket Calculator application to validate transactions in each channel,
The API for Perspectiv Loyalty facilitates integration with mobile apps and e-commerce platforms, enabling the delivery of personalized promotions, dedicated offers, available coupons, wallet balances, and transaction history to customers,
EFT Hub manages the sale of gift cards and payments made with them across both online and offline channels.
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