The Eurocash Group is leader of wholesale FMCG (fast-moving consumer goods, e.g. food, beverages, household chemicals, alcohol, cigarettes) products distribution in Poland. Consolidated turnover of Eurocash S.A. exceeded PLN 21 billion in 2016. The retail structure of the Group includes franchise networks and brands closely related to the Group, including: Delikatesy Centrum, Lewiatan, Groszek, abc, Kontigo, Gama and others.
For retail networks of the Eurocash Group, Forcom provides an integrated environment that includes software for stores, both for sales support and store logistical support, central software, ecommerce solutions, payment card and mobile payments, sales of electronic products, and finally the loyalty system. These solutions have been deployed in the Kontigo and Big Ben networks, and the Delikatesy Centrum network (with approximately 1100 stores) is currently being finalized.
Artur Groszek, IT Director of the Eurocash Group:
An important advantage of Forcom's solutions is the comprehensive fulfillment of all aspects of the retail chain. This makes it possible to create and flexibly develop solutions that require multiple systems. An example may be a loyalty system that requires centralized defining and reporting of promotion results, handling complex POS promotions, multi-channel customer communication, including PIN Pad and multimedia price checkers. In the deployment stage, Forcom flexibly adapted the software to differentiated operations of the Eurocash Group stores and the requirements of our franchisees, due to the specificity of their operations.
